Combined training on the topic of GRC
(web + exam preparation)
CobIT 2019
Foundation
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Completion of the course will provide participants with the following technical skills:
Understanding of basic data concepts and terminology, such as data types, data structures, and data quality
Ability to read and interpret data visualisations and reports
Familiarity with basic data analysis techniques such as descriptive statistics and data grouping
Knowledge of data governance and data protection best practices
Understanding of how data is used in decision making and problem solving
Ability to communicate data results to non-technical stakeholders
Knowledge of various data sources and how to access them
Understanding of data ethics and its importance
Familiarity with data tools and technologies such as spreadsheets and data visualisation software
Understanding of data management and governance and its importance to data literacy
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Fundamentals of data literacy
‘Data Literacy Fundamentals’ is aimed at individuals who are new to the field of data literacy and have some experience but would like to gain a deeper understanding of the basics. The course is designed to provide a comprehensive introduction to the fundamentals of data literacy, a set of knowledge and skills that enable individuals to make sense of, work with and communicate about data.
Throughout the course, participants will gain a deep understanding of data literacy and its importance in today's business world and learn to understand data concepts and terminology.
Participants will also be able to work with real data in a case study, giving them hands-on experience in applying data literacy concepts and techniques in a real-world scenario.
At the end of this course, participants will have a comprehensive understanding of data literacy and will be well prepared to use data to make informed decisions.
They will have the skills and knowledge required to collect, manage, analyse and visualise data and will be able to communicate data insights effectively.
In addition, they are familiar with best practices for data ethics and privacy and understand the importance of these topics in today's business world.
Modules during this course:
The importance of data literacy
Basic data concepts
Understanding data sets
Data visualisation
Storytelling with data
Data ethics
Note: This course is part of the Enterprise Big Data Framework
Enterprise Big Data Framework® is a registered trademark of Big Data Framework B.V. All rights reserved.
-
Format:
Web-based training in English language
Duration:
1 hour
Exam:
In English
At least 26 out of 40 multiple choice questions must be correct
-
CHF 690,-
Incl. examination voucher with APMG
CobIT 2019
Design & Implementation
-
Completion of the course will provide participants with the following technical skills:
Understanding of basic data concepts and terminology, such as data types, data structures, and data quality
Ability to read and interpret data visualisations and reports
Familiarity with basic data analysis techniques such as descriptive statistics and data grouping
Knowledge of data governance and data protection best practices
Understanding of how data is used in decision making and problem solving
Ability to communicate data results to non-technical stakeholders
Knowledge of various data sources and how to access them
Understanding of data ethics and its importance
Familiarity with data tools and technologies such as spreadsheets and data visualisation software
Understanding of data management and governance and its importance to data literacy
-
Fundamentals of data literacy
‘Data Literacy Fundamentals’ is aimed at individuals who are new to the field of data literacy and have some experience but would like to gain a deeper understanding of the basics. The course is designed to provide a comprehensive introduction to the fundamentals of data literacy, a set of knowledge and skills that enable individuals to make sense of, work with and communicate about data.
Throughout the course, participants will gain a deep understanding of data literacy and its importance in today's business world and learn to understand data concepts and terminology.
Participants will also be able to work with real data in a case study, giving them hands-on experience in applying data literacy concepts and techniques in a real-world scenario.
At the end of this course, participants will have a comprehensive understanding of data literacy and will be well prepared to use data to make informed decisions.
They will have the skills and knowledge required to collect, manage, analyse and visualise data and will be able to communicate data insights effectively.
In addition, they are familiar with best practices for data ethics and privacy and understand the importance of these topics in today's business world.
Modules during this course:
The importance of data literacy
Basic data concepts
Understanding data sets
Data visualisation
Storytelling with data
Data ethics
Note: This course is part of the Enterprise Big Data Framework
Enterprise Big Data Framework® is a registered trademark of Big Data Framework B.V. All rights reserved.
-
Format:
Web-based training in English language
Duration:
1 hour
Exam:
In English
At least 26 out of 40 multiple choice questions must be correct
-
CHF 690,-
Incl. examination voucher with APMG
Combined training on data analysis and early warning (web + exam preparation)
Data Literacy
Fundamentals
-
Completion of the course will provide participants with the following technical skills:
Understanding of basic data concepts and terminology, such as data types, data structures, and data quality
Ability to read and interpret data visualisations and reports
Familiarity with basic data analysis techniques such as descriptive statistics and data grouping
Knowledge of data governance and data protection best practices
Understanding of how data is used in decision making and problem solving
Ability to communicate data results to non-technical stakeholders
Knowledge of various data sources and how to access them
Understanding of data ethics and its importance
Familiarity with data tools and technologies such as spreadsheets and data visualisation software
Understanding of data management and governance and its importance to data literacy
-
Fundamentals of data literacy
‘Data Literacy Fundamentals’ is aimed at individuals who are new to the field of data literacy and have some experience but would like to gain a deeper understanding of the basics. The course is designed to provide a comprehensive introduction to the fundamentals of data literacy, a set of knowledge and skills that enable individuals to make sense of, work with and communicate about data.
Throughout the course, participants will gain a deep understanding of data literacy and its importance in today's business world and learn to understand data concepts and terminology.
Participants will also be able to work with real data in a case study, giving them hands-on experience in applying data literacy concepts and techniques in a real-world scenario.
At the end of this course, participants will have a comprehensive understanding of data literacy and will be well prepared to use data to make informed decisions.
They will have the skills and knowledge required to collect, manage, analyse and visualise data and will be able to communicate data insights effectively.
In addition, they are familiar with best practices for data ethics and privacy and understand the importance of these topics in today's business world.
Modules during this course:
The importance of data literacy
Basic data concepts
Understanding data sets
Data visualisation
Storytelling with data
Data ethics
Note: This course is part of the Enterprise Big Data Framework
Enterprise Big Data Framework® is a registered trademark of Big Data Framework B.V. All rights reserved.
-
Format:
Web-based training in English language
Duration:
1 hour
Exam:
In English
At least 26 out of 40 multiple choice questions must be correct
-
CHF 690,-
Incl. examination voucher with APMG
Combined training on automation and early warning (web + exam preparation)
Service Automation Framework Fundamentals
(Front-End-Automation)
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In essence, the course answers the question of how to design and set up a service via a digital interface on a smartphone, tablet or service portal in such a way that customers enjoy using it over the long term.
Service automation - the concept of providing services through intelligent technology - is a fast-growing area of interest for most companies.
Companies such as Spotify, Netflix and Uber (who provide 100% automated services) have proven that organisations can achieve rapid growth and gain a competitive advantage by using service automation.
The main goal of the Service Automation Foundation training is to teach you how to transform analogue (or manual) steps of the service delivery process into automated steps.
By making this transition, service providers are able to offer their services instantly, cost-effectively and to a potentially larger market.
However, the steps to providing automated services are not simple. Many organisations are faced with the question of where to start or which services to automate. To provide an answer to this question, the Service Automation Framework has been developed.
This service automation course gives you a deep insight into the concept of service automation, the concept that allows you to automate your service offering. If you apply service automation appropriately in your organisation, you will find that both employee and customer satisfaction will increase and the number of people who like your business will increase significantly.
The Service Automation Framework® itself was created to provide a methodical way to discuss service automation. It provides a step-by-step approach, including a series of design elements and processes that any organisation can use to systematically improve their services. As with any model, it is a simplified version of reality, but it structures the mind and provides consistent terminology when discussing the content with colleagues and peers. No more, no less. We encourage you to adapt and apply the model as you see fit and that helps you and your organisation.
This course is aimed at anyone who has ever experienced that the service level in their organisation can be increased and is looking for guidance to achieve this goal. Whether you are an entrepreneur, executive, consultant or in academia, the Service Automation Framework will help you to consistently exceed user expectations.
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Completion of the course will provide participants with the following technical skills:
As a minimum, the candidate who meets the Service Automation Foundation exam criteria should be able to recall, recognise and demonstrate an understanding of the theories, design elements, processes and techniques described in the Service Automation Framework.
In particular, they should be able to demonstrate this understanding by:
Understand the business drivers of technology-enabled automated services to explain the business case for service automation.
Discuss how the service automation framework enables autonomous users to procure, manage and customise services via self-service technology.
Explain the difference and synergy between the user, service design and technology design elements that help meet and exceed user expectations to create lasting value.
Explain the difference between Automated Deployment, Service Delivery Automation and Serendipity Management and describe the underlying processes.
Describe the steps to complete a Service Automation Blueprint to visualise services and design and deploy automated services.
Discuss the processes underlying the delivery of automated services and how these need to be integrated into self-service portals to provide automated delivery.
Explain the concept of serendipity management and how it impacts the user experience (UX) of services.
Each of the above learning objectives will be illustrated through a series of case studies and real-world examples.
-
Format:
Web-based training in English language
Duration:
1 hour
Exam:
In English
At least 26 out of 40 multiple choice questions must be correct
-
CHF 690,-
Incl. examination voucher with APMG
Robotic Process Automation Fundamentals
(Back-End-Automation)
-
Unlock the power of automation with our Robotic Process Automation Foundation course!
The Robotic Process Automation (RPA) Foundation course is an introduction to RPA concepts and technologies and how they can be used in professional organisations to increase quality and efficiency. It therefore deals with the processes in the ‘back office’ of a digitalised company.
By using robotic process automation, companies can automate repetitive processes and tasks, making processes leaner and more effective.
Are you ready to embark on a journey that will reshape the way organisations work?
Our Robotic Process Automation Foundation course is your gateway to understanding and implementing cutting-edge automation solutions. In a world where efficiency and innovation are paramount, RPA stands out as a game-changer as it streamlines workflows and increases productivity.
This comprehensive course is aimed at beginners and professionals alike and covers the fundamentals of RPA.
It will give you the skills you need to realise the potential of automation tools.
Immerse yourself in the core concepts, principles and benefits of RPA and discover how it can revolutionise businesses across all industries. Our experienced instructors will guide you through real-world examples, interactive exercises and hands-on projects, ensuring you thoroughly understand the concepts and can apply them with confidence.
Robotic Process Automation has grown in popularity in recent years, largely due to the increasing focus on automation practices in the finance and insurance industries. Research from Gartner shows that RPA technologies can help reduce operating costs by 30% by 2024.
The main benefits of Robotic Process Automation include improved customer satisfaction, increased operational efficiency and higher quality levels.
The Robotic Process Automation Foundation course is a vendor-neutral, comprehensive and practical course that explains the fundamentals of RPA technology and the aspects and techniques of workflow design.
The course includes practical guidance that shows you how to set up bots that run processes and how your organisation can take the first steps in implementing RPA. The curriculum of the RPA Foundation course is fully aligned with the structure of the Service Automation Framework.
This course provides participants with an overview of the fundamental drivers and technologies that make up Robotic Process Automation. Participants will learn to design automated processes and use robots and scripts to automate workflows and processes. The course also covers quality criteria for RPA design and best practices for implementation. This course enables learners to successfully complete the Robotic Process Automation Foundation certification exam.Course Highlights:
Gain a solid understanding of RPA concepts, technologies and terminology.
Learn to identify, evaluate and prioritise processes suitable for automation.
Discover popular RPA tools and their functionalities.
Acquire practical skills in designing, building and deploying RPA bots.
Understand best practices for process optimisation and automation governance.
Collaborate with a community of learners and industry experts.
Access practical resources, case studies and assessment tests.
Receive certification upon successful completion of the course.
Gain the knowledge to drive digital transformation and lead your organisation into the future. Join our Robotic Process Automation Foundation course and take the first step towards becoming an automation visionary. Maximise efficiency, minimise errors and improve your career prospects with the skills that are in demand in today's dynamic job market.
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The course objectives of the Robotic Process Automation Foundation course include a practical understanding of:
The history of robotic process automation and its key benefits.
The business drivers for robotic process automation.
How RPA can help organisations reduce their operating costs while maintaining a high quality of service.
The interrelationship between Robotic Process Automation, Service Automation and Business Process Automation.
The technical structure and components of RPA platforms.
RPA workflow design methods and activity scheduling (variables, arguments, data types and collections).
Determining the sequence and control flow in workflow design.
Common RPA functions and techniques, including Excel automation, database automation, text extraction and email automation.
Monitoring aspects of RPA, including logs, auditing, alerts and role management.
RPA quality controls and exception handling of workflows.
Automation orchestration for managing automation tasks and actions.
The design and setup of RPA projects in organisations and the establishment of the RPA Centre of Excellence.
Continuous improvement practices for RPA.
-
Format:
Web-based training in English language
Duration:
1 hour
Exam:
In English
At least 26 out of 40 multiple choice questions must be correct
-
CHF 690,-
Incl. examination voucher with APMG
Courses - Small group trainings - Individual coaching
Business Resilience Fundamentals
Public Training
-
In a business environment defined by upheavals, radical market changes and disrupted supply chains, organisational resilience is key to adapting, surviving and growing.
As crises become more frequent, the ability to survive in crises is now indispensable.
This training provides a cohesive, practical guide to building your own business resilience, enabling leaders to create an effective organisational and process framework to build a resilient business unit.
Participants will be guided in implementing and adapting a range of tools to build and improve organisational resilience.
This course will help participants to better prepare their organisation for the next crisis and anticipate fluctuations in the business environment in order to benefit from them.
Specifically designed to train professionals and managers who will later support turnarounds, crisis organisations and business transformations:
Leaders in organisations
Risk managers, managers crisis teams, turnaround managers
Team members, who want to become the heads of: business resilience initiatives, progress masters, business resilience owners
Heads of business units, who have an interest in improving the resilience of their area of expertise
At the end of this programme you will be able to:
Understand the basic principles of business resilience
Describe the domains and elements of the Business Resilience Framework
Define the strategies for implementation of business resilience
Utilise the business resilience tools, their advantages and limitations
Identify roles and responsibilities within the Business Resilience framework
Determe how the business resilience framework can be adapted to optimise the benefits for the company
Management and leadership of a "Resilience transition programme"
Management of an Enterprise Capability Map - for planning and tracking of resilience programmes
-
PART 1 - BASICS
Welcome and introductions
Introduction
Basic principles
Framework
Roles for business resilience
PART 2 (Setting up processes, management principles and structures)
RESILIENCE basics
PACE culture
PROGRESS cycle
Strategies for implementation
Sample examination (evening)
PART 3 (Tools and management instruments)
Tools and instruments
Resilience profile
Adaptation of the resilience levels of companies
Mapping and development of organisational capabilities and control levels
Audit preparation
-
Format:
Video conference (Cisco Webex)
Duration:
16 hours teaching time
Lecture language German / course materials and exam in English
Exam details:
Video conferencing (Cisco Webex)
Multiple Choice:
50 questions
25 or more points required to pass (out of a possible 50) - 50%
60 minutes duration
Closed book- Delivery method
In person - video conference via Cisco Webex
Prerequisites:
None
Parking fees / coffee breaks included
-
CHF 2260,-
Prices incl. 8.1 % VAT
Lunch, car park and examination fee included
-
Maximum number of participants: 12
Business Resilience Fundamentals
In-house Training
-
In a business environment defined by upheavals, radical market changes and disrupted supply chains, organisational resilience is key to adapting, surviving and growing.
As crises become more frequent, the ability to survive in crises is now indispensable.
This training provides a cohesive, practical guide to building your own business resilience, enabling leaders to create an effective organisational and process framework to build a resilient business unit.
Participants will be guided in implementing and adapting a range of tools to build and improve organisational resilience.
This course will help participants to better prepare their organisation for the next crisis and anticipate fluctuations in the business environment in order to benefit from them.
Specifically designed to train professionals and managers who will later support turnarounds, crisis organisations and business transformations:
Leaders in organisations
Risk managers, managers crisis teams, turnaround managers
Team members, who want to become the heads of: business resilience initiatives, progress masters, business resilience owners
Heads of business units, who have an interest in improving the resilience of their area of expertise
At the end of this programme you will be able to:
Understand the basic principles of business resilience
Describe the domains and elements of the Business Resilience Framework
Define the strategies for implementation of business resilience
Utilise the business resilience tools, their advantages and limitations
Identify roles and responsibilities within the Business Resilience framework
Determe how the business resilience framework can be adapted to optimise the benefits for the company
Management and leadership of a "Resilience transition programme"
Management of an Enterprise Capability Map - for planning and tracking of resilience programmes
-
PART 1 - BASICS
Welcome and introductions
Introduction
Basic principles
Framework
Roles for business resilience
PART 2 (Setting up processes, management principles and structures)
RESILIENCE basics
PACE culture
PROGRESS cycle
Strategies for implementation
Sample examination (evening)
PART 3 (Tools and management instruments)
Tools and instruments
Resilience profile
Adaptation of the resilience levels of companies
Preparation for the audit
Examination of the basics
Mapping and development of organisational capabilities and control levels
-
Format:
Video conference (Cisco Webex)
Duration:
16 hours teaching time
Lecture language German / course materials and exam in English
Exam details:
Video conferencing (Cisco Webex)
Multiple Choice:
50 questions
25 or more points required to pass (out of a possible 50) - 50%
60 minutes duration
Closed book- Delivery method
In person - video conference via Cisco Webex
Prerequisites:
None
-
CHF 3720,-
for two training days excl. examination feePrices incl. 8.1% VAT
In-house training (2 days) on site is possible and can be arranged individually
-
Maximum number of participants: 6
Business Resilience Fundamentals
Individual coaching
-
In a business environment defined by upheavals, radical market changes and disrupted supply chains, organisational resilience is key to adapting, surviving and growing.
As crises become more frequent, the ability to survive in crises is now indispensable.
This training provides a cohesive, practical guide to building your own business resilience, enabling leaders to create an effective organisational and process framework to build a resilient business unit.
Participants will be guided in implementing and adapting a range of tools to build and improve organisational resilience.
This course will help participants to better prepare their organisation for the next crisis and anticipate fluctuations in the business environment in order to benefit from them.
Specifically designed to train professionals and managers who will later support turnarounds, crisis organisations and business transformations:
Leaders in organisations
Risk managers, managers crisis teams, turnaround managers
Team members, who want to become the heads of: business resilience initiatives, progress masters, business resilience owners
Heads of business units, who have an interest in improving the resilience of their area of expertise
At the end of this programme you will be able to:
Understand the basic principles of business resilience
Describe the domains and elements of the Business Resilience Framework
Define the strategies for implementation of business resilience
Utilise the business resilience tools, their advantages and limitations
Identify roles and responsibilities within the Business Resilience framework
Determe how the business resilience framework can be adapted to optimise the benefits for the company
Management and leadership of a "Resilience transition programme"
Management of an Enterprise Capability Map - for planning and tracking of resilience programmes
-
PART 1 - BASICS
Welcome and introductions
Introduction
Basic principles
Framework
Roles for business resilience
PART 2 (Setting up processes, management principles and structures)
RESILIENCE basics
PACE culture
PROGRESS cycle
Strategies for implementation
Sample examination (evening)
PART 3 (Tools and management instruments)
Tools and instruments
Resilience profile
Adaptation of the resilience levels of companies
Preparation for the audit
Examination of the basics
Mapping and development of organisational capabilities and control levels
-
Format:
Video conference (Cisco Webex)
Duration:
16 hours teaching time
Lecture language German / course materials and exam in English
Exam details:
Video conferencing (Cisco Webex)
Multiple Choice:
50 questions
25 or more points required to pass (out of a possible 50) - 50%
60 minutes duration
Closed book- Delivery method
In person - video conference via Cisco Webex
Prerequisites:
None
-
CHF 3,760,-
16 training units including examination feePrices incl. 8.1 % VAT
Individual coaching on site is possible and can be arranged individually
-
Individual coaching: max. 1 person